Acceptance of Terms
By accessing and using the website of ECA Mechanical (“the Website”), you agree to comply with and be bound by the following terms and conditions (“Terms and Conditions”). If you do not agree to these Terms and Conditions, please refrain from using the Website.
Compliance with Australian Consumer Law ECA Mechanical acknowledges and complies with the Australian Consumer Law (“ACL”), which is set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth). Our Terms and Conditions do not exclude, restrict, or modify any rights or remedies you may have under the ACL that cannot be excluded, restricted, or modified by law.
Refund, Repair, or Replacement
If a product purchased from ECA Mechanical is found to be faulty or defective within a reasonable period of time, we will provide you with the option to obtain a refund, repair, or replacement, subject to the following conditions: a. You must notify us promptly about the fault or defect. b. The product must be returned to us within a reasonable time after notifying us of the fault or defect. c. We may inspect the product to determine the nature of the fault or defect. d. We reserve the right to assess whether the fault or defect occurred due to fair wear and tear, misuse, or any other factor that may affect your entitlement to a refund, repair, or replacement.
Guarantee Details
ECA Mechanical guarantees that all products and services provided will be of acceptable quality and fit for their intended purpose. If a product or service fails to meet this guarantee, we will take appropriate action to rectify the issue within a reasonable time, at our discretion. Please note that this guarantee does not cover normal wear and tear or damage resulting from misuse or negligence on the part of the customer.
Warranty Details
While a warranty is not obligatory, ECA Mechanical may offer additional warranties for certain products or services. These warranties will be clearly stated at the time of purchase, outlining the specific terms and conditions, coverage period, and any limitations or exclusions. In the event of a warranty claim, you may be required to provide proof of purchase, and we reserve the right to assess the claim and determine the appropriate course of action.
Payment Terms
If immediate payment is not required, ECA Mechanical may offer payment terms such as “net 30 days.” In such cases, payment is due within 30 days from the date of purchase. Failure to make payment within the specified timeframe may result in additional charges, suspension of services, or other remedies as deemed appropriate by ECA Mechanical.
Subscription Cancellation Policy
If ECA Mechanical offers subscription-based products or services, you may cancel your subscription at any time. Cancellation requests must be made in accordance with the specified cancellation procedure, which will be provided to you upon subscription. Please note that cancellation may be subject to certain terms, such as advance notice requirements or applicable fees.
Limitation of Liability
To the extent permitted by law, ECA Mechanical shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website, the products, or services provided. This limitation of liability applies regardless of the cause of action, including but not limited to negligence, breach of contract, or any other legal theory.
Privacy and Data Collection
ECA Mechanical respects your privacy and is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, disclose, and protect your personal data. By using our Website, you acknowledge and consent to the collection and use of your personal information as described in our Privacy Policy.
Intellectual Property Rights
All content, trademarks, logos, designs, and intellectual property displayed on the ECA Mechanical website are the exclusive property of ECA Mechanical and are protected by applicable intellectual property laws. You agree not to reproduce, distribute, modify, or use any of the intellectual property without prior written consent from ECA Mechanical.
Third-Party Relationships
ECA Mechanical may engage in relationships with third parties, such as suppliers, contractors, or service providers, to enhance the products and services we offer. While we take reasonable measures to ensure the reliability and quality of these third-party relationships, ECA Mechanical is not responsible for any actions, omissions, or liabilities arising from the conduct or performance of these third parties. Any warranties or guarantees provided by third parties are subject to their respective terms and conditions.
Additional Terms
In addition to the terms and conditions outlined above, ECA Mechanical may have specific terms that are unique to its business and important to its operations. These additional terms will be clearly communicated to you as applicable and will be considered part of these Terms and Conditions.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.
Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to be valid to the fullest extent permitted by law.
Amendments and Updates
ECA Mechanical reserves the right to modify, update, or amend these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the ECA Mechanical website. It is your responsibility to review these Terms and Conditions periodically to stay informed of any modifications.
By using the ECA Mechanical website or engaging in any transactions with ECA Mechanical, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
CONTACT US
If you have any questions, concerns, or complaints about our Terms and conditions, or if you wish to access or correct your personal information, please contact us using the details below:
Phone: 07 48495466
Email: Service@ecamech.com.au
ECA Mechanical Pty Ltd
55 Connors Road
Paget, Mackay
QLD 4740
Australia
This Terms and Conditions is effective as of [01/01/2023].