At ECA Mechanical, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
PRIVACY AND CREDIT REPORTING POLICY
ECA Mechanical is committed to complying with the credit reporting provisions in Part IIIA of the Privacy Act 1988 (Cth) and the Credit Reporting Privacy Code (CR Code).
WHAT IS ‘PERSONAL INFORMATION?
Personal information is any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
WHY DO WE COLLECT PERSONAL INFORMATION?
We collect personal information to provide you with our products and services, to improve and personalize your user experience, and to comply with legal obligations.
WHAT PERSONAL INFORMATION DO WE COLLECT AND PROVIDE?
The types of personal information we collect and provide may include:
Your name, address, email address, and phone number Your date of birth and driver’s license information Your financial information, such as credit card details and banking information Your vehicle information We may also collect other personal information that is reasonably necessary for our functions or activities.
HOW WE COLLECT PERSONAL INFORMATION?
We collect personal information directly from you when you:
Purchase a vehicle from us Register for an account on our website Complete an online form or survey Contact us through our website or by phone or email We may also collect personal information from third-party sources, such as credit reporting agencies, where permitted by law.
HOW DO WE USE PERSONAL INFORMATION?
We may use your personal information for the following purposes:
To provide you with our products and services To process your transactions and payments To personalize and improve your user experience To communicate with you about our products, services, and promotions To comply with legal obligations
IS THE INFORMATION DISCLOSED TO THIRD PARTIES?
We may disclose your personal information to third parties, such as:
Service providers who assist us in providing our products and services Credit reporting agencies Our related entities Regulatory bodies and law enforcement agencies, as required by law We take reasonable steps to ensure that third-party service providers are bound by confidentiality and privacy obligations.
SECURITY OF INFORMATION
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. We use a variety of security measures, including encryption, to safeguard your personal information.
ACCESS AND CORRECTION OF PERSONAL INFORMATION: IN REGARDS TO PRIVACY ACT 1988 (CTH)
You have the right to request access to and correction of your personal information held by us. To request access or correction, please contact us using the details provided below.
OPT-OUT
If you do not wish to receive marketing communications from us, you may opt-out by contacting us using the details provided below.
USE OF COOKIES
We may use cookies and other tracking technologies to personalize and improve your user experience on our website. For more information on our use of cookies, please see our Cookies Policy, which can be found on our website.
LINKED SITES
Our website may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal information that you provide on those websites. This Privacy Policy applies solely to information collected by ECA Mechanical. We encourage you to review the privacy policies of any third-party websites you visit.
FEEDBACK/COMPLAINTS
We welcome your feedback and value
your privacy. If you have any questions, concerns, or complaints about our Privacy Policy or the way we handle your personal information, please contact us using the details provided below.
CHANGES TO OUR POLICIES
We may update or amend this Privacy Policy from time to time to ensure that it remains accurate and up-to-date. Any changes to this Privacy Policy will be posted on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
CONTACT US
If you have any questions, concerns, or complaints about our Privacy Policy, or if you wish to access or correct your personal information, please contact us using the details below:
Phone: 07 48495466
Email: Service@ecamech.com.au
ECA Mechanical Pty Ltd
55 Connors Road
Paget, Mackay
QLD 4740
Australia
This Privacy Policy is effective as of [01/01/2023].